Need help? Check the FAQ below. For account issues, bugs, or feedback, contact us inside the Morse app (no public email required).
In-app chat (recommended)
Sign in with your Morse ID or recovery code first. Messages go to our official support account (@MorseSupport).
Response time: within 24 business hours on average.
Reports: the operator reviews them within 24 hours.
We don't ask for your phone number or real name. You get a user ID when you sign up, and a recovery code lets you restore your account on other devices. What we receive when you sign in with Apple or Google is described in the Privacy Policy.
Secret chats use Curve25519 + AES-GCM end-to-end encryption. Private keys stay on your device. Screen recording is blocked with a black overlay where supported.
On a logged-in device: Settings → Recovery code → generate a new code (the old one is revoked). If you are logged out everywhere, recovery may not be possible.
Settings → Account → Add account. Free: up to 2 accounts per device; premium (when available): up to 4.
Check notification settings, internet connection, and restart the app. Then use Support Center in Settings.
No ad SDKs, behavioral analytics, or third-party tracking. Firebase Analytics is disabled in this app.
The operator reviews reports within 24 hours. See our Community Guidelines.