Need help? Check the FAQ below. For account issues, bugs, or feedback, contact us inside the Talky app (no public email required).
In-app chat (recommended)
Sign in with your Talky ID or recovery code first. Messages go to our official support account (@TalkySupport).
Response time: within 24 business hours on average.
Urgent reports (child safety, violence threats): within 1 hour when possible.
We do not ask for phone, email, or real name. Pick a user ID to sign up. A recovery code lets you restore your account on other devices.
Secret chats use Curve25519 + AES-GCM end-to-end encryption. Private keys stay on your device. Screen recording is blocked with a black overlay where supported.
On a logged-in device: Settings → Recovery code → generate a new code (the old one is revoked). If you are logged out everywhere, recovery may not be possible.
Settings → Account → Add account. Free: up to 2 accounts per device; premium (when available): up to 4.
Check notification settings, internet connection, and restart the app. Then use Support Center in Settings.
No ad SDKs, behavioral analytics, or third-party tracking. Firebase Analytics is disabled in this app.
Urgent: ~1 hour · Severe: ~24 hours · General: ~72 hours. See our Community Guidelines.