Community Guidelines
Last Updated: May 29, 2026
Talky is a space where everyone can communicate anonymously and safely. These guidelines explain what content is prohibited, how to report violations, and what happens when violations occur. Anyone can report violating content, and we review reports within 24 hours.
1. Age Requirement
- Talky is for users aged 14 and older (per Korean PIPA and US COPPA)
- App Store age rating: 17+
- Accounts identified as belonging to users under 14 are immediately and permanently deleted
- Parental reports: bryan910508@gmail.com
2. Zero Tolerance — Prohibited Content
The following content results in immediate permanent ban and, when applicable, legal action.
❌ Child Safety Violations
- Child sexual abuse material (CSAM) — immediate ban + cyber crime report
- Sexual depictions, grooming, or solicitation of minors
- Sexually explicit images/videos of minors
❌ Violence and Harm
- Real violence, killings, self-harm, or suicide depictions
- Threats or incitement of violence against individuals or groups
- Promotion of terrorist organizations, weapon-of-mass-destruction instructions
- Hate speech (race, ethnicity, religion, gender, sexual orientation, disability)
❌ Illegal Content
- Drugs, weapons, fake IDs and other illegal trade
- Phishing, hacking, malware distribution
- Copyright infringement
- Gambling promotion, fraud
❌ Sexual Content
- Pornography, depictions of sexual acts
- Sex trafficking
- Non-consensual intimate imagery (revenge porn)
- Sexual deepfakes
❌ Privacy Violations
- Disclosing real names, addresses, phone numbers (doxxing)
- Distributing photos/videos without consent
- Stalking, harassment
- Impersonation (pretending to be a real person)
❌ Spam and Scams
- Mass advertising, flooding messages
- Financial fraud, investment scams, romance scams
- Fake channels, fake influencers
- Bot/automated accounts
3. How to Report
3.1 In-App Reporting
- Long-press the offending message / user / channel or post
- Select "Report"
- Choose a reason:
- User reports: Harassment/abuse, Impersonation, Threats, Scam/phishing, Spam/ads, Hate/discrimination, Minor safety, Other
- Channel/post reports: Spam/ads, Hate/abuse, Scam/misinformation, Adult content, Violence/danger, Copyright, Other
- Add optional explanation
- For user reports, you can optionally enable "Block this user" to block while reporting
3.2 Email Report (Urgent)
Use email reporting for:
- Child safety issues (CSAM etc.)
- Imminent violence threats
- Mass spam/bot attacks
- In-app reporting system malfunctions
Report Email: bryan910508@gmail.com
Include "Talky Report" in subject line, with the following info:
- Reported user ID or channel name
- Summary of violation
- Screenshots or message IDs (if available)
- Date and time of incident
4. Moderation Response Times
| Report Type | Response Time | Action |
|---|
| Urgent (child safety, violence threats) | Within 1 hour | Immediate ban + legal report |
| Severe (sexual content, hate) | Within 24 hours | Content removal + account suspension |
| General (spam, harassment) | Within 72 hours | Warning or suspension |
| Minor (gray area) | Within 7 days | Reviewed and decided |
5. Enforcement Actions
5.1 Progressive Discipline
The steps below are general guidelines operators may apply depending on severity. The app does not automatically impose 7- or 30-day suspensions.
- 1st violation: Content removal + warning
- 2nd violation: 7-day account suspension
- 3rd violation: 30-day suspension
- Severe / 4+ violations: Permanent ban
5.2 Immediate Permanent Ban (skip stages)
- Child sexual abuse material (CSAM)
- Real-world threats of killing/self-harm
- Mass spam/bot operations
- Identity theft / financial fraud
5.3 Anonymous Sign-up Abuse Prevention
If a suspended/banned user attempts to reuse the service through the same device or closely related means, Talky may apply the following measures within a reasonable scope for abuse prevention and account security.
- Additional review or restrictions when linked accounts are suspected, based on service-operational metadata (e.g., sign-up/login/message patterns)
- Account creation/use may be limited under operational policies and technical controls (e.g., rate limits, repeated sign-up restrictions on the same device)
- Confirmed severe/repeated violations may lead to immediate action under 5.2 or progressive enforcement under 5.1
Specific technical and operational methods may evolve over time; this section is described at a principles level to avoid enabling evasion through excessive technical disclosure.
6. User Safety Tools
✅ Available Protection Features
- Block: Profile → Block → no more messages, removed from chat list
- Report: Long-press message/user/channel to report
- Mute: Silence chat notifications without blocking
- Clear chat: Instantly delete all messages in a chat
- Delete account (manual): Settings → Account & Security → Delete account → confirmed permanent server deletion (cannot be undone)
- Auto-delete on inactivity: Settings let you choose 30, 90, 180 (default), or 365 days of inactivity before the account is deleted
7. Appeals
If you disagree with an enforcement action, you may appeal:
- Email bryan910508@gmail.com
- Subject: "Talky Appeal"
- Include: User ID, time of action, reason for appeal
- Operator reviews and responds within 7 days
- If incorrectly judged: account restored + violation record removed
8. Operational Transparency
8.1 Periodic Reports (Planned)
Quarterly statistics will be published on this page after launch:
- Reports received (by type)
- Content / accounts actioned
- Data provided in response to legal requests
8.2 Limits of Secret Chat Moderation
Secret chats are end-to-end encrypted. Even the operator cannot view message contents. Therefore:
- Secret chat messages can only be reviewed when reporters attach screenshots
- Regular chats: message contents visible upon report
- Channel posts: visible to all users, public moderation
9. Legal Notice
- These guidelines are interpreted under Korean law
- We cooperate with Korean Cyber Investigation Bureau, KISA, and the Korean Communications Standards Commission as needed
- Same rules apply to international users
- Minimum data provided in response to lawful law enforcement requests (see Privacy Policy 6.3)
10. Guideline Changes
- These guidelines may be updated based on operational experience
- Material changes will be announced in-app
- Previous versions: bryan910508@gmail.com
11. Contact
- Email: bryan910508@gmail.com
- Response time: As per table above for violation reports; 3 business days for general inquiries